Make a Suggestion Program

1.      Introduction:

These Terms govern participation in the Make a Suggestion Program. By participating in the Make a Suggestion Program, users agree to abide by these Terms, including any future amendments. Tajer reserves the right to modify, suspend, or terminate these Terms or the Program at its discretion. Any updates, suspensions, or terminations will be announced through our platform, which includes the Tajer website (www.tajershops.com) and the Tajer mobile app on iOS and Android.

The Make a Suggestion Program promotes ethical commerce and community-driven recommendations by allowing users to suggest brands that align with Tajer’s vision. Approved suggestions contribute to expanding the marketplace with high-quality, ethically sourced offerings. Each submission undergoes a thorough review to ensure compliance with Tajer’s standards. If approved, the suggested brand will be onboarded to the platform, and the user will receive a one-time reward, upon successful completion of the onboarding process.

Users are encouraged to review these Terms carefully before participating. Submitting a brand suggestion constitutes acceptance of these Terms and any updates issued by Tajer.

2.      Definitions:

• Tajer: The entity that owns and manages the Tajer platform, providing a structured online marketplace where users and sellers can engage in commercial activities.
• User: Any individual registered on the Tajer platform who participates in any of the Programs.
• Suggested Brand: A brand proposed by a user through the Make a Suggestion Program for potential onboarding to the Tajer platform, subject to review and approval based on predefined criteria.
• Approved Brand: A suggested brand that has successfully met Tajer’s selection criteria, signed a contract, and has its products listed on the platform.
• Wallet Credits: Virtual credits awarded to users, redeemable for purchases within the Tajer platform.

3.      How the Program Works:

The Make a Suggestion Program encourages users to contribute to the Tajer marketplace by recommending brands that align with its vision. Users can suggest brands they believe will add value by enhancing product variety and ensuring a selection that meets high ethical and quality standards. Tajer carefully reviews each suggestion to determine its suitability for inclusion on the platform.

If approved, users will receive a one-time reward of 4,000 QAR in wallet credits once the suggested brand successfully signs a contract and lists its products on the platform.

4.      Eligibility:

A brand may operate independently or under a company. When submitting the form, please specify whether the data pertains to the Brand Owner, Distributor, or Retailer/Reseller.

Any registered Tajer user may recommend brands for inclusion on the platform. To submit a suggestion, users must provide complete and accurate details about the brand, including:

• Company Name (if applicable)
• Brand Name
• Specify if the data is for the Brand Owner, Distributor, or Retailer/Reseller
• Full Name of the Focal Point (First and Last Name)
• Contact Details of the Focal Point (Email address and phone number)

Additional Submission Guidelines:

• Website generic brands’ contacts, public email addresses, and phone numbers are not accepted.
• Submissions are reviewed on a first-come, first-served basis. If multiple users suggest the same brand and the brand was added to Tajer, only the first eligible submission will be considered for the reward.
• All brand suggestions must be submitted through Tajer’s website or mobile app using the official submission form.
• Brands already listed on Tajer, previously recommended, or contacted directly by Tajer prior to user recommendation are not eligible for submission, and only new brand suggestions will be considered.

To ensure a fair and accurate review process, Tajer adheres to a first-come, first-served basis by using the date and time stamped on each email submission. Only valid submissions that meet Tajer's requirements are considered for review and potential rewards. If users suggest brands that are already under review, they will receive feedback along with the date and time of the earlier submission. For transparency, users can request a detailed report at any time regarding this matter. Users are encouraged to check Tajer's existing brand listings before submitting their suggestions to avoid duplication.

The Tajer team processes submissions in the order they are received. Users will be informed of their status within 60 days from the date of submission. This timeframe allows for a comprehensive analysis and evaluation of the suggested brand, including its alignment with Tajer’s standards, market potential, and operational feasibility. The review process ensures thorough assessment before making a final decision on approval.

5.      Reward Structure:

• Successful users’ applications will receive a one-time reward of 4,000 QAR in wallet credits for each approved brand.
• The reward will be credited once the suggested brand successfully signs a contract with Tajer and publishes its products list on the platform.
• Each brand is eligible for a one-time reward only for the First user who suggested the brand, regardless of how many users suggest the same brand.
• Users submitting duplicate brand suggestions after an initial entry will not receive additional rewards.

6.      Approval Process & Criteria:

Approval Process

Tajer follows a structured review process to ensure that all suggested brands meet its standards and align with its marketplace vision. The approval process consists of the following steps:

1.      Submission Review: Each brand suggestion is reviewed in the order it was received, following a first-come, first-served approach based on the email submission timestamp.

2.      Initial Screening: Tajer verifies that the submission includes all required details, ensuring accuracy and completeness. This includes the company name (if applicable), brand name, designation as Brand Owner, Distributor, or Retailer/Reseller, full name of the focal point, and valid contact information (email address and phone number). Submissions that are incomplete, inaccurate, or fail to meet the required criteria will be rejected. Only the first valid and complete submission, based on the email timestamp, will be considered for review and potential reward, if successful. Duplicate entries will not be eligible.

3.      Brand Eligibility and Evaluation: The Tajer team first verifies whether the suggested brand is already listed on the platform or communication has already been established with the brand point of contact. If the brand is not listed nor previously communicated, the Tajer Ethical Review Team conducts a thorough assessment to determine whether it meets ethical sourcing criteria and aligns with Tajer’s commitment to ethically sourced brands.
Once eligibility is confirmed, the brand undergoes a detailed evaluation covering quality assurance, supply chain transparency, operational feasibility, trademark compliance, required license availability, authorization to sell, fulfillment of legal requirements and overall compliance with Tajer’s selection criteria. This ensures that only high-quality, ethically sourced brands are approved for onboarding.

4.      Decision & Notification: Users will be notified of their submission status within 60 days from the date of submission. If approved, the brand will proceed to the onboarding phase, and the user will receive the designated reward once the contract is signed, and products have been listed on the platform. If rejected, users will receive a notification, as decisions are made at Tajer’s discretion.  If no response is received from Tajer, the submission is deemed rejected.

Note: All user inquiries regarding the status of their suggested brand must be submitted to the designated Tajer support email (rewards@tajershops.com).

Approval Criteria

To be approved, a suggested brand must meet the following criteria:

• Ethical Sourcing & Sustainability: The brand must follow ethical business practices, including sustainable sourcing and fair labor policies.
• Quality Assurance & Compliance: The brand's products must adhere to industry standards, certifications, and local regulatory requirements.
• Market Potential: The brand must demonstrate strong potential for demand within the Tajer marketplace.
• Operational Feasibility: The brand must be capable of maintaining consistent supply, handling logistics, and fulfilling orders efficiently.
• Alignment with Tajer’s Vision: The brand should fit within Tajer’s overall marketplace goals and consumer expectations.
• Compliance with Laws and Regulations: The brand must adhere to all applicable laws and regulations, including securing necessary licenses, permits, Trademark requirements, and adhering to health and safety standards, to ensure its products are eligible for sale through Tajer.
• Contract & Onboarding Readiness: The brand must be willing to sign a contract and meet all onboarding requirements set by Tajer.

Tajer reserves the right to reject any suggested brand at its sole discretion. Users will receive a notification regarding the approval or rejection of their suggested brand within 60 days from the date of submission.

7.      Limitations & Conditions:

• Users must ensure that brands they suggest are genuine, legitimate, operational, and capable of fulfilling orders reliably.
• Tajer reserves the right to revoke rewards or remove brands from the platform if they are later found to be non-compliant with platform policies or fail to meet ethical and operational standards.
• Users grant Tajer the right to use any information, documents, and data provided under this program including the submitted brand information for promotional or marketing purposes.